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Shipping Information
No matter where you are in the world, our goal is to provide you with the best possible shipping options. We serve hundreds of customers around the world every day and ensure you always receive the highest level of responsiveness.
◆ Shipping time = 1-2 business days of processing time + delivery time. You can view the shipping options/carriers, as well as shipping costs and delivery times, during checkout.
◆ If you selected free shipping and need your order for an event on a specific date, please allow ample time for delivery.
◆ Once your order has shipped, we will email you a tracking link.
◆ You may cancel your order before we ship.
While we make every reasonable effort to ensure your order arrives within the specified timeframe, we are not responsible for delivery delays due to circumstances beyond our control. We will endeavor to notify you of any unexpected delays.
Free shipping does not guarantee on-time delivery, and delivery may be delayed due to customs clearance, especially during holiday periods.
Shipping Time
Standard delivery typically takes 9-14 business days.
Express delivery typically takes 7-9 business days.
DHL Express delivery typically takes 3-5 business days.
Shipping Costs
Standard delivery
For orders under $50, the shipping cost is $4.99.
For orders over $50, we offer free worldwide shipping.
Express delivery
The shipping cost for express delivery is $9.99.
FAQ
1. Can I change my delivery address after placing my order?
Please note that your delivery address cannot be changed after your order is successfully placed. However, we will do our best to help you change your delivery address before your order is shipped. Please ensure that your delivery address is correct and feel free to contact us if you have any questions.
2. How do I track my order?
Once your order is shipped, a tracking number will be displayed. You can use the provided tracking number to track your order on our website.
Tracking information may take 48-72 hours to update.